Privacy Policy

Last Updated: August 6, 2026

AL Chimney Service Miami ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.

Information We Collect

We may collect the following types of information when you use our services or visit our website:

Personal Information

• Contact Information: Name, address, phone number, and email address
• Property Information: Address where services are requested, property type, and chimney system details
• Service Information: Service history, inspection reports, and maintenance records
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)

Automatically Collected Information

• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring website addresses
• Device Information: Device type, operating system, and unique device identifiers
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To schedule appointments, perform chimney services, and maintain service records
• Communication: To contact you regarding appointments, service updates, and follow-up care
• Billing and Payment: To process payments and manage billing records
• Service Improvement: To improve our website, services, and customer experience
• Safety and Compliance: To maintain records required by safety regulations and industry standards
• Marketing: To send you promotional materials about our services (you may opt out at any time)
• Legal Obligations: To comply with applicable laws, regulations, and legal processes

How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: With third-party companies that help us operate our business (payment processors, scheduling software providers, etc.)
• Legal Requirements: When required by law, court order, or legal process
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• Protection of Rights: To protect our rights, property, safety, or that of our customers or others
• With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure data storage and transmission
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request a copy of your information in a portable format

To exercise these rights, please contact us at +1 786-509-6627.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your website experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings, but disabling cookies may affect website functionality.

Types of Cookies We Use:

• Essential Cookies: Necessary for website operation
• Analytics Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information (we do not sell personal information).

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Consent

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.